Help for student loan borrowers Today, more than 130,000 Rhode Islanders owe more than $4.5 billion in student loan debt. Second only to mortgage debt, student loan debt outpaces the amount owed on credit cards or car payments. It is more important than ever for student loan borrowers to know their rights as they work toward repayment. In recent years, many student loan borrowers have reported difficult and concerning experiences with the loan servicing companies that are hired to help borrowers pay off their loans. Visit the Student Loan Protection Center. Submit a Student Loan Servicer Complaint. Sound familiar? Among the most common issues we hear about are student loan servicers: Drawing the wrong amounts from borrower bank accounts Failing to notify borrowers about the full range of repayment options available to them Failing to notify borrowers about the impact that loan modifications may have on their eligibility for loan forgiveness programs Sending inaccurate information about borrowers to credit agencies. Visit the Student Loan Protection Center to find out more about your rights as a borrower or submit a complaint.